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TROUBLESHOOTING GUIDE
KLS Satellite is here to help! Problem: My number two remote control has stopped working. Possible Answer 1: Try re-addressing the remote. In order to do this, go to the system info screen on the number one television by pressing menu twice on the number one remote. Then take the number two remote and hold down the SAT mode button (top left corner) until all the other three mode buttons (tv, vcr, and aux) light up. Next type in a two-digit code between 01 and 16. Then press the pound (#) key. The SAT button will flash three times, and then you will press the "Record" key. The secondary remote address should change to the number you typed in earlier. The remote has now been re-addressed. If this does not work, please e-mail us at troubleshooting@klssatellite.com. Leave contact information, and we will get back to you as soon as possible. NEED ADDITIONAL ASSISTANCE? Click this link to reach Dish Network's Online Troubleshooting Guide. Here you will also have the ability to chat online with a tech and get real-time answers to all your Dish Network technical questions. Check it out! Dish Network Troubleshooting |
Note: You will need an unobstructed view of the southern sky to receive a satellite signal.
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